FREE Shipping & free returns
Frequently Asked Questions
1. How quickly will I receive my order?
We can have your order to you as soon as the next day, but here are the averages:
- Located in the USA: 1-4 days
- Located in Canada: 3-8 days
- Located in United Kingdom, Australia, New Zealand: 7-12 days
- Other locations outside the USA: 8-14 days
However, if you need your order guaranteed by a certain date, please text message (970) 480-7520 or email us and we'll work together to make sure you get your order when you need it!
2. Do you ship to Canada, UK, Australia and New Zealand?
Yes! For customers located in Canada, enter code CDNFREE at checkout for free shipping. For customers in the UK, Australia and New Zealand, it's free shipping if you order $50.00+ -or- 9.50 if your order is under $50.00. All other international locations ship for between $9.50-$13.50.
3. How do I know if the boot cuffs, boot socks and legwarmers will fit me?
Most of our items are stretchy so we advertise them as one-size-fits-all. But, if for any reason you don't like the fit of any of our styles, we offer free returns that come with a full refund or exchange.
4. I wear wide-calf boots / have wider calfs - which styles will fit me?
The reversible boot cuffs are the best option, and any item from our wide calf boot cuffs & socks collection, but we also recommend the following: Our scalloped boot cuff collection; knitted two-button boot cuffs collection or our crocheted-two button boot cuffs collection.
5. How can I pay for my order?
We encourage you to purchase through our secure website by Visa, Mastercard, American Express, Discover or PayPal. If you would prefer to place your order by phone, please give us a call at (970) 480-7520. If we miss you, please leave a message and we'll call back within the hour.
6. Where do I find the boots in your product photos?
We did a blog post which is the best way to get you the latest answer. Please see the post "Where can I buy those boots?" here.
7. What are boot cuffs?
8. Is this store secure?
Absolutely! If you are interested in the technical details, our store is Level 1 PCI DSS compliant.
9. How do I return my item(s)?
We want you to LOVE your order! So, we make returns super easy & quick! Start your return here.
10. Do you offer wholesale?
Yep! Just email firstname.lastname@example.org for details.
Following your wholesale order, you will receive an invoice for the shipping charges based on the weight of your package.
11. How do I style boot cuffs?
We love this question! We *wear* our products and have lots of style ideas. Please check out our blog posts and follow us on social media for our latest style ideas! Or email us!
12. My question isn't listed above...
Please ask us! We're friendly and eager to help! Text or call (970) 480-7520 or contact us here and we'll reply within a few minutes!
13. What is your shipping charge for wholesale orders?
After you submit your wholesale order, we will send you an invoice for the shipping charges based on the weight of your package.